Privacy statement
1. About Kviknes hotel
The owner of this website is: Kviknes hotel, Kviknevegen 8, 6899 Balestrand. Tel: 57 69 42 00. E-mail: booking@kviknes.no. Our org. no. is: NO 976 377 370.
2. The purpose of our processing of personal data
In connection with customer relationships, we must collect information such as name, address, email, telephone number, organization number and other necessary information. We use this information exclusively to manage your customer relationship. We keep the information for as long as we have a customer relationship. You have the right to access, correct and delete data we have stored about you. After the end of the customer relationship, we will retain data for as long as we consider it appropriate to help you with any history if you should need it.
3. Disclosure of personal data to third parties
Personal data will not be disclosed unless there is a statutory duty of disclosure to public authorities.
4. Customer register/hotel system
Our customer register contains information about the customer such as name, address, telephone number, company name and information about the customer's contact persons, in addition to information about what services and products the customer has purchased. This information is stored in our system for as long as it is feasible for us. If you want to get an overview of what we have stored and possibly be deleted from our hotel system, see the chapter on deletion.
5. Cookies
Kviknes.no uses cookies on its website. By using our website, you agree that we can set cookies in your browser. Cookies are standard Internet technology that most websites use. We use this knowledge to provide you with a better customer experience the next time you visit our website. Most browsers, such as Opera, Internet Explorer, Firefox, Safari etc, are set to accept cookies automatically. If you do not wish to accept cookies, you must change the settings in your browser. Please note that this setting may result in many websites not functioning optimally.
6. Use of cookies on this website
Owner: Squarespace/Google Analytics
Objective: Collect information about how visitors use the website. We use this information to create reports to improve the website. The cookies anonymize all information. They say something about the number of visitors to the website, where they come from and which pages they visit.
Owner: Facebook
Purpose: Collects information about visitors to customize marketing on Facebook.
Eigar: Vimeo
Purpose: Creates statistics on views and viewing data on videos on the site.
7. News letter
By signing up for Kviknes hotel's newsletter, you agree that we store your name and email address. We use this to send out relevant information about us and our services. We use Mailchimp to handle the sending of emails. Kviknes hotel undertakes not to share your information with other parties. The information will be stored by us until you unsubscribe from the newsletter. All our mailings have functionality that allows you to unsubscribe with one click.
8. Contact form
When you fill in the contact form on the website, we store this information in our CRM system. We will store this information in order to provide better customer service. We strive not to keep your details longer than necessary. If you wish to be deleted, see the chapter on Access, correction and deletion of personal information below.
9. Sharing
It is possible to share articles on the website in social media (Facebook, Twitter). Further handling of data shared in social media is governed by your agreement with the relevant online community.
10. Access, correction and deletion of personal data
According to section 18 of the Personal Data Act, you as a private individual are entitled to access the information registered about you. Access can be obtained by contacting Kviknes hotel by email: booking@kviknes.no. If registered information is incorrect, incomplete or you wish to delete your information, you can demand this in accordance with section 27 of the Personal Data Act.
11. Responsible data processor
The general manager of Kviknes hotel is responsible for the processing of personal data. This person is responsible for ensuring that internal controls are implemented with regard to the processing of personal data, and that any deviations from applicable legislation are reported and corrected. We strive to comply with applicable privacy regulations at all times.
If you have any questions, please contact us at booking@kviknes.no or 57 69 42 00.